Weather Policy

If there is any precipitation at the time of the scheduled session, the shoot will need to be rescheduled.

Social Media Policy

NCOM Digital may use up to 10 photos from the session for the online portfolio and social media marketing. If the property is listed on the MLS, no images will be posted on social media until after the listing goes live on MLS and/or Zillow, in accordance with Zillow’s updated pre-marketing rules effective May 2025.

Usage & Editing Policy

All photos provided by NCOM Digital are copyrighted original works of the photographer. Clients may crop and add photos to marketing materials but may not edit, manipulate, or adapt images beyond this without express consent from the photographer. For more involved changes, please contact NCOM Digital for permission.

Late Cancellation Fee

A late cancellation fee of $50 will be charged if an appointment is canceled within 12 hours of the scheduled session time, except in cases of weather-related issues. Rescheduling can be done free of charge via the Customer Portal up to 12 hours before the scheduled appointment. This fee will also apply if correct property access information is not provided, and the client does not respond within 15 minutes of the photographer’s request for this information.